How to Replace a Lost or Damaged Saskatchewan Health Card (2025 Guide)

Learn how to replace a lost, stolen, or damaged Saskatchewan Health Card in 2025. Step-by-step process, required documents, processing times, and official eHealth Saskatchewan contacts explained clearly.

Losing your Saskatchewan Health Card can feel overwhelming. Without it, you may run into challenges when visiting a doctor, filling prescriptions, or accessing hospital services. The good news is that replacing a lost, stolen, or damaged card is straightforward once you know the process.

This guide walks you through every step of getting a replacement card in 2025, including required documents, timelines, and what to do if you’re waiting on coverage. Whether your card is missing, cracked, or you’ve changed personal details, this article will help you take the right steps quickly.

Understanding the Saskatchewan Health Card

The Saskatchewan Health Card is proof of your eligibility for publicly funded health services in the province. It ensures you have access to doctors, hospitals, diagnostic tests, and other essential medical services at no direct cost.

Every resident who qualifies for coverage under the provincial health plan should hold a valid card. According to eHealth Saskatchewan, the card must be presented whenever you seek care, so keeping it valid and up to date is crucial.

Eligibility and Residency Requirements

To qualify for a Saskatchewan Health Card, you generally must:

• Be a resident of Saskatchewan
• Be physically present in the province for at least 183 days in a year
• Be a Canadian citizen, permanent resident, or have an eligible immigration status

Some temporary residents, such as international students or workers, may also be eligible depending on the type of visa or permit they hold. The Government of Saskatchewan provides clear guidelines on who qualifies.

Failing to update or replace your health card on time can result in delayed coverage, meaning you may have to pay out of pocket for services until your card is valid again.

Saskatchewan Health Card Renewal Guide 2025: Deadlines, Process & Documents

Why You Might Need a Replacement

There are several reasons residents may need a new Saskatchewan Health Card. Replacements are not limited to lost or stolen cards — they also apply when your information changes or the card is no longer usable.

Lost Health Card

Cards can easily be misplaced at home, work, or while traveling. If you cannot locate your card, you should request a replacement immediately to avoid disruptions in accessing health services.

Stolen Health Card

If your wallet or purse has been stolen, your health card may be at risk of misuse. Requesting a replacement protects your health information and ensures you remain covered.

Damaged or Defaced Card

Over time, cards can crack, fade, or become unreadable. If the barcode or printed information is no longer legible, it’s time to replace the card.

Expired Health Card

In Saskatchewan, health cards usually remain valid for several years, but they require renewal through updated stickers mailed to your home. If your card has expired or you did not receive the renewal sticker, you may need to request a replacement. Without renewal, your coverage can be interrupted.

Name Change or Personal Information Update

Life events such as marriage, divorce, or a legal name change mean your health card must be updated to reflect your current information. Address changes also require a replacement so that your renewal notices and stickers are mailed to the right location. Keeping your details current prevents delays in accessing benefits.

Outdated “R” Indicator

Until March 2022, Saskatchewan health cards included an “R” to show Reciprocal Billing Agreements for out-of-province care. The province has since stopped printing this on new cards. If you still carry a card with this display, you don’t need to worry, but replacing your card will automatically issue the updated format.

How to Replace Your Saskatchewan Health Card — Step by Step

Saskatchewan residents can request a replacement in three main ways: online, by mail, or in person. The method you choose depends on your comfort level and urgency.

Option 1: Replace Online through a Saskatchewan Account

The fastest and most convenient way to replace your card is online. You’ll need to log into your Saskatchewan Account — a secure portal that allows residents to manage various government services.

Steps include:

1. Sign in or create a Saskatchewan Account if you don’t already have one.
2. Navigate to the “Update or Replace Health Card” section.
3. Provide your personal details, health card number (if available), and the reason for replacement.
4. Upload supporting documents if requested.
5. Submit your request and keep the confirmation number for your records.

Replacing your card online is generally quicker because your request is processed immediately by eHealth Saskatchewan.

Option 2: Replace by Mail

If you prefer paper forms, you can complete the Health Card Update/Replacement Form available from eHealth Saskatchewan.

• Print the form and fill in your details clearly.
• Attach photocopies of required identification and proof of residency.
• Mail it to the address listed on the form:

eHealth Saskatchewan – Health Registries
2130 11th Avenue
Regina, SK S4P 0J5

Mailing is a reliable option if you live in a rural community or prefer not to use online services. However, it does take longer, as delivery and manual processing add extra time.

Everything You Need to Know About the Saskatchewan Health Card: Eligibility, Application & Renewal

Option 3: Replace In Person

If you live near Regina or prefer face-to-face service, you can visit the eHealth Saskatchewan Health Registries office. Staff can help you complete your replacement request and verify documents on the spot.

Office Location:
eHealth Saskatchewan – Health Registries
2130 11th Avenue, Regina, SK S4P 0J5

Before visiting, check the office hours to avoid long wait times. Bring original identification and proof of residency, as photocopies may not be accepted when applying in person.

This option is helpful if your case is urgent or you need clarification on eligibility, supporting documents, or family member coverage.

Documents and Information You’ll Need

Whether applying online, by mail, or in person, you must provide the right documents. Missing or incomplete paperwork is the most common reason applications are delayed.

Standard Requirements

• Proof of identity: birth certificate, driver’s licence, or valid passport
• Proof of Saskatchewan residency: utility bill, rental agreement, or mortgage document with your current address
• Health card number (if available)

For Name or Information Changes

• Marriage certificate, divorce certificate, or legal name change document
• Updated immigration or residency papers if your status has changed

For New Residents and Non-Canadian Born Applicants

If you are new to the province, you may also need to provide immigration documents such as:

• Permanent resident card
• Work or study permit
• Canadian Citizenship Certificate

According to Saskatchewan Polytechnic, international students should also have a valid study permit to be eligible for coverage.

Quick Reference Table: Common Situations and Required Documents

Processing Times, Temporary Proof & What to Expect

Once you submit a request to replace your Saskatchewan Health Card, processing is not immediate. On average, it takes six to eight weeks for eHealth Saskatchewan to issue and mail a new card. Mail delivery may add a few extra days, depending on your location.

You can track your replacement status through your Saskatchewan Account. This online access is helpful if you want updates without calling the office.

Temporary Proof of Coverage

If you need to see a doctor or fill a prescription before your new card arrives, you can request temporary proof of coverage from eHealth Saskatchewan. This is usually a confirmation letter or document that shows your eligibility until the physical card is in your hands.

Hospitals, clinics, and pharmacies will typically accept this document in the same way they accept the card itself. If you have urgent medical needs, ask for this temporary coverage when you apply for a replacement.

What to Do if There Are Delays

If more than three months have passed without receiving your replacement card, contact eHealth directly. Delays may happen if your documents were incomplete, if there’s a backlog of applications, or if your renewal sticker was mailed to an old address.

In rare cases where the card is lost in the mail, you may need to request another replacement. Keeping your address current with eHealth is the best way to avoid such problems.

Renewal vs Replacement — What’s the Difference?

Many residents confuse health card renewal with replacement, but the two are different.

• Renewal: This happens when your card is about to expire. Every three years, eHealth mails out renewal stickers that extend your card’s validity. You must confirm your personal details are correct before receiving the sticker.
• Replacement: This is required when your card is lost, stolen, damaged, or your personal information has changed.

When to Renew

If your card is still in your possession and you receive a renewal sticker in the mail, you only need to place the sticker on your card. This keeps your coverage active without replacing the card itself.

When to Replace

Replacement is the correct option if:

• Your card is missing or unreadable
• Your name or address has changed
• Your card was never received in the mail
• You want to update to the current card format without the “R” indicator

The Government of Saskatchewan reminds residents that keeping information current is essential for both renewal and replacement. Incorrect or outdated details can prevent you from receiving your new sticker or card on time.

What If You Move Provinces or Leave Saskatchewan

Your Saskatchewan Health Card is only valid while you remain a resident of the province. If you move to another province or territory, you need to apply for coverage there. Most provinces observe a three-month waiting period before your new health coverage starts. During that time, your Saskatchewan card may still cover you under interprovincial agreements.

If you are leaving permanently, notify eHealth Saskatchewan so they can update your file. This ensures renewal stickers or replacement cards aren’t mailed unnecessarily. If you later return to Saskatchewan, you’ll need to re-apply for coverage as a new resident.

Common Issues and Troubleshooting

Even with a clear process, residents sometimes face challenges replacing their cards.

Card Lost in the Mail

If your replacement never arrives, contact eHealth to confirm your mailing address. You may need to request another replacement.

Mismatched Personal Information

Differences between your health card and identification can delay claims. Always ensure names, dates of birth, and addresses match official documents.

Address Change Problems

Moving without updating your address often causes renewal stickers or new cards to be mailed to the wrong location. Update your details through your Saskatchewan Account or by contacting eHealth directly.

Emergencies Without a Card

If you need medical care before your replacement arrives, show temporary proof of coverage or other ID. Hospitals can verify eligibility directly with eHealth when necessary.

Official Contacts and Resources

For questions or replacement requests, use the official channels below:

• eHealth Saskatchewan – Health Registries
  Phone: 1-800-667-7551 (toll-free in Canada)
  Email: change@eHealthSask.ca
  Address: 2130 11th Avenue, Regina, SK S4P 0J5
• Update or Replace a Health Card – eHealth Saskatchewan
• Contact Government of Saskatchewan

Conclusion

Replacing a lost, stolen, or damaged Saskatchewan Health Card is an important step to ensure uninterrupted access to medical services. Whether you apply online, by mail, or in person, the key is to provide accurate documents and keep your personal information current.

If your card is missing today, start the process right away through your Saskatchewan Account or by contacting eHealth Saskatchewan. While it may take several weeks to receive your new card, temporary proof of coverage can keep you protected in the meantime.

Staying proactive ensures your health coverage remains uninterrupted — and gives you peace of mind knowing you’re ready whenever you need care.

FAQ